Overview
Inform Interior, a leader in premium furniture and home décor, recently launched a new website built on Craft CMS and Craft Commerce. Simultaneously, they transitioned to NetSuite as their ERP system. The challenge was to synchronize critical business data seamlessly between these two platforms, ensuring operational efficiency and data consistency.
Challenge
The project required two-way synchronization of a wide range of business-critical data:
- Orders
- Products
- Customers
- Discounts
- Sales
- Product images
- Stock and pricing
The integration had to ensure that updates in one system were reflected accurately in the other, with the flexibility to trigger specific sync processes manually. Additionally, scalability was essential to accommodate Inform Interior’s growth.
Solution
Leveraging my dual expertise as a technical expert and strategic consultant, I implemented a custom integration using Nexbea, a proprietary solution designed to simplify ERP and e-commerce data synchronization. The implementation included the following key features:
- Two-Way Automatic Syncs: Critical data was synchronized between Craft Commerce and NetSuite multiple times per hour.
- Manual Sync Triggers: Users could initiate specific sync processes on demand for immediate updates.
- Live Logging Dashboard: Provided real-time monitoring and diagnostics, offering visibility into synchronization activities and quick issue resolution.
- Scalability and Flexibility: Built to adapt to Inform Interior’s evolving business requirements, including handling high-quality product images and complex discount structures.
Impact
The solution delivered significant improvements in operational efficiency and data accuracy. As one team member noted:
It’s faster for me to just do it once in NetSuite and then forget about it knowing that data changes will be sent to the website
By automating routine updates and enabling manual triggers for specific tasks, the team experienced substantial time savings and reduced manual input.
Results
Enhanced Accuracy
- Real-time data consistency across platforms minimized errors and discrepancies.
Operational Agility
- Manual triggers provided precise control for immediate updates when needed, streamlining urgent operations.
Improved Productivity
- Automation of synchronization tasks reduced manual intervention, saving hours of administrative work weekly.
Scalable Integration
- The future-proof design ensured that the system could handle increased data volumes and support new business processes as Inform Interior grew.
Conclusion
This project exemplifies IB Solutions’ ability to deliver tailored, high-impact solutions that bridge ERP and e-commerce systems. By leveraging Nexbea, Inform Interior streamlined its operations and gained the flexibility to focus on strategic growth initiatives.
The result is a scalable, efficient system that empowers Inform Interior’s team to operate with confidence and agility, setting a strong foundation for future growth.
Related Client Work:
Related solutions:
- E-commerce and Warehouse data sync
- Custom E-commerce functionality
- Marketing content components implementation
- Flexible Content Management
- Website Redesign Implementation
- Website Performance Optimization
- Website's Core & Stability
- Website Technical SEO Optimization
- Custom Discounts Logic
- Custom Taxes Calculation Logic
- Custom Shipping Price Calculation
- Custom gift cards management integration
- File storage integration
- Development and deployment pipeline